Who we are
For lack of a better word, we at Dots & Dopamine are matchmakers. Our mission: to bring brands and consumers together with meaningful relationships. Relationships woven together from unforgettable experiences guaranteeing love at first sight and even deeper connections with every interaction. And we do that by applying an intoxicating blend of innovation, dedication and data wizardry to turn customers into fans and brands into beacons of lasting success.
What we believe
Imagine customer journeys where every step fits together like a perfectly choreographed dance. Where every interaction adds depth and substance to a coherent and compelling story. One that places the customer centre-stage and positions your brand as a consistent, dependable and committed partner. In a world where customers always come first, we believe this is how it should always be. And all it takes is a bit of well-directed creativity, in-depth customer knowledge and the dedication to make data work for you.
What we stand for
CX advocates
At the forefront of the customer experience revolution, we champion the cause of Unified CX, crafting bespoke strategies and solutions that resonate with audiences, forge enduring connections and inspire true brand loyalty.
Marketer's Muse
Fanning the flames of creativity, we ignite inspiration for marketers, offering comprehensive training, strategic insights and a dash of creative magic to help them stand out and succeed in their marketing endeavours.
Simplify & excel
Streamlining operations and boosting efficiency through seamless automation and tool integration… with a touch of AI wizardry when it makes sense. It’s how we empower our clients to thrive in today's fast-paced digital landscape.
Customer Bliss
Making sure customers feel truly heard and understood, helping them find exactly what they need and make it all completely effortless. That’s what we mean by hyper-personalised experiences. Where every interaction becomes a moment of pure bliss.
Insights Alchemy
Turning data into gold isn’t magic. All it takes is equal doses of transformative insights, targeted strategies, in-depth analytics, industry-leading know-how and creative ingenuity. To unlock brands’ hidden potential and drive their sustainable growth.
Innovative Challengers
We are fuelled by curiosity, and we never miss a chance to challenge the norm and explore beyond the horizon. Because in the wake of conventional thinking is where true innovation is born.
Part of +KOO
Dots & Dopamine may be a one-stop shop but we’re far from a one-man band. As proud members of +KOO, we’re part of a friendly neighbourhood of experts who regularly gather around the digital campfire to share our knowledge and skills. A collaborative network of over 150 specialists who bring all kinds of unique superpowers to the table. Whether it's strategy, marketing, communication, tech, data, or talent, we've either got the tools and know-how to tackle any challenge in house or we know exactly where to find it. Together, we're on a mission to make your brand shine brighter than ever before.
Join us
Do you have the foresight to transform dreary data into powerful insights? The drive to craft them into unforgettable customer experiences? And the dedication to bring them to life through martech innovation? Chances are, you’ll fit right in at Dots & Dopamine! Check out our current vacancies and let's start shaping the future of CX together.