At Dots and Dopamine, we turn strangers into brand fans by combining strategy, technology and creativity. Below is how we help brands like yours grow loyalty, drive revenue and build unforgettable customer journeys.
Spot opportunities with audits and CX analysis
Design full funnel journeys with loyalty built in
Prioritise what drives real impact, not vanity metrics
Align marketing goals with customer expectations
We help you build smarter journeys rooted in customer insight, not guesswork. From quick wins to long term growth plans, we co create strategies that connect the dots between data, behaviour and business goals. All while keeping your customer at the centre.
Let’s map your customer journey
Select the right tools for your team and goals
Unify data across platforms for 360 degree customer views
Integrate loyalty, CRM and automation tools
Set your team up with the right tech and training
We help you cut through the tech clutter and get the most out of your stack. From tooling audits to integrations and platform rollouts, we make sure your martech actually delivers on your brand promise with clean data, clear flows and confident users.
Let’s optimise your stack
Set up, test and optimise campaigns across channels
Launch omnichannel journeys that convert
Plug in fast with minimal onboarding
Support in performance marketing, CRO and beyond
Need a hands on expert in your corner? We embed into your team to help you get campaigns out the door and results on the board. Whether it is daily support or a temporary boost, we hit the ground running so your team can keep moving forward.
Let's get to work
Create emotional moments across the journey
Design campaigns that feel personal, not programmed
Translate data into copy that clicks
Craft loyalty experiences people remember
Creativity is the difference between being noticed and being remembered. We help you bring your brand voice to life in emails, ads, landing pages and loyalty programmes that feel anything but generic. Data powered, human focused, and always on brand.
Let's create something brilliant
Want faster results or a clearly scoped starting point? Explore our packaged services:
A strategic audit of your customer experience, marketing automation and customer data setup
Sprints that improve customer journeys, optimise websites, clean data or enhance segmentation
A monthly retainer that combines strategy, execution and ongoing marketing support
Fully scoped projects such as CDP integrations and loyalty programme implementation
No matter where you start, we help you move faster, connect smarter and grow better with customer experience strategies that work.
